![]() ![]() What are your first two real-money purchases? Include the dates (yyyy-mm-dd) and the amount of real money you spent on iTunes or Google.What was the original in-game player name of your account? Write this name exactly as it appeared in the game.Please make sure that you provide as much of the following information as possible to verify your account: If your Game Center ID or Google Play ID have been linked to the incorrect account, or you are still unable to retrieve your account, Kabam Support will work with you. If you cannot sign in to your Google Account, follow the steps in this article: Can't sign in to your Google Account 3) Contact Support Follow the instructions to add your account.Next, tap on the Add account button, and then tap on the Google option. If you have not already, set up a Google account.Enter your Apple ID (it is an email address) and your password.Scroll around and look for Game Center.Sign in on your iPhone, iPad, or iPod touch: ![]() The game should synchronize automatically. Note: Make sure that your account is logged out before you start this process and that you log into the game with the correct Game Center ID or Google Play ID. If your account was not linked to a Kabam ID, you can still use your Game Center ID or Google Play ID to load the game. If you have forgotten your password, you will be able to reset it by tapping on the Forgot Password? link.ΔΆ) Use Your Game Center ID or Google Play ID Make sure that you are using the correct credentials to log back in.This option should be available for both iOS and Android users. Go to the SETTINGS menu by tapping on the gear icon in the top left of the game screen. ![]() Note: Make sure that your account is logged out before you start this process, and that you are logging in to the right account. If you linked your game to a Kabam ID, you can sign in to your account with your credentials: your Kabam ID and password. If you have lost access to your account, we can help! There are different ways to recover a lost account. ![]()
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January 2023
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